Marketing operations

Systems + tech

Business operations

Team operations

Client operations


I help service-based professionals and creative agencies build scalable backend operations that support growth and sustainability in business using ClickUp as the operational base.

Hi, I'm Jena

Client onboarding and management processes can make or break a business. When a recent client came to us for a ClickUp Buildout Sprint, she was overwhelmed by her disorganized workspace. She had given her best shot at setting up her ClickUp environment but found her operations still felt fragmented. This case study outlines how we revamped her ClickUp workspace to streamline her client onboarding and management processes.

The Challenge

Our client had already tried to build out her ClickUp workspace independently but found her efforts falling short. Operations felt disconnected, and essential documents and data were hard to locate. She knew she needed expert help to create a system that was not just functional but truly effective.

The Solution

Comprehensive Overhaul

We conducted an in-depth analysis of the client’s existing ClickUp workspace, identifying the pain points and areas for improvement.

Restructuring Client Folders & Templates

The first step was a comprehensive reorganization of the client folders and templates, ensuring a more intuitive and navigable system.

đź’Ş Workflow Refinement

We refined the client’s existing workflows, removing redundancies and streamlining processes to improve efficiency.

đź‘ľ Native Automations

ClickUp’s native automation capabilities were leveraged to automate repetitive tasks, freeing up the client’s time for more strategic activities.

🤖 Zapier Integrations

Additional tools that the client was using were integrated into the ClickUp workspace through Zapier, making the entire system more cohesive and automated.

And More…

From creating custom fields to developing unique dashboards for better insights, we left no stone unturned to revitalize her ClickUp workspace.

The Outcome

Our client’s ClickUp workspace was transformed from a chaotic environment into an organized, intuitive system that made client onboarding and management a breeze. Not only did this relieve her stress, but it also significantly improved her operational efficiency.


When your ClickUp workspace is disjointed and overwhelming, tapping into expert help can be the best course of action. Our client now has a revitalized ClickUp environment that supports her business operations effectively, all achieved in a one-day ClickUp VIP Day.

Next Steps

If you’re tired of wrestling with your ClickUp workspace and want to experience the benefits of a fully functional, seamless system, a ClickUp Buildout Sprint may be the perfect solution for you. Schedule a FREE consultation to see if this is the right fit for your needs.

Does This Resonate With You? 

If you find yourself nodding along while reading this case study, it’s time to take action. You don’t have to settle for a fragmented, ineffective system. Transform your operations today with a ClickUp Buildout Sprint.

Case Study: Revitalizing Client Onboarding with ClickUp


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