Lessons about all things ClickUp and building & scaling your business operations sustainably.

welcome to my blog

Marketing operations

Systems + tech

Business operations

Team operations

Client operations

Categories:

I help service-based professionals and creative agencies build scalable backend operations that support growth and sustainability in business using ClickUp as the operational base.

Hi, I'm Jena

read post

The technical definition for client offboarding is, “the process that leads to the formal separation between a service provider and a client through the completion or termination of service or contract.” Brian Anderson The informal way of approaching it is all about leaving your client better than they started, with questions answered, and a memorable […]

What is offboarding?!
read post

Why do you need project management when working with clients? Operating without a solid understanding of the why, how, who, and when of any project can lead to serious misalignment regarding client goals and results. You most definitely don’t want to get to the end of a project just for your client to turn around […]

Five Dos and Donts of Project Management
read post

Using a project management tool is essential to keep your projects and tasks on track and streamlined. When you have a systemized way of managing projects, you inherently become more productive. In turn, this helps you serve your team and your clients better (which is the whole freaking point, right?!) As a business operations consultant, […]

Using Clickup to manage your team

Join over 2.6K+ others in the ClickUp for Entrepreneurs, Agencies, Marketers, & CEOs
FREE Facebook group to discuss, share, and learn about ClickUp solutions across
industries and user levels

Tips, Feedback, and Support Across Industries

Join the ClickUp Community

JOIN NOW