Lessons about all things ClickUp and building & scaling your business operations sustainably.

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Marketing operations

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Business operations

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I help service-based professionals and creative agencies build scalable backend operations that support growth and sustainability in business using ClickUp as the operational base.

Hi, I'm Jena

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Everybody goes through it. The feeling like there isn’t enough time in the day, that the tasks outmatch the minutes. And yes, even with robust templates, like those in the Process and Procedure Foundational Build, you can still feel lost for time. In business ownership that’s normal! BUT when it gets to the point where […]

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Does Communciating with Your Clients Feel Like This? Have you ever been flooded with questions or inquires that were too frequent to keep up with? Happy problems, right? But, in reality, it can be incredibly overwhelming to keep up with all those messages & related tasks if you don’t have a way to organize & track those types of communications. […]

automate client communications using clickup
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When it comes to prioritizing your tasks, everything on your task list isn’t always essential, and everything on your list isn’t always urgent. It’s overwhelming, it’s isolating, and it’s straight-up annoying to want to move the needle in your day but never knowing where to start. Take a deep breath. We have got this, and […]

Client Project Management with ClickUp
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What are Standard Operating Procedures (SOPs) and Why Are They Important? A standard operating procedure is a document providing explicit directions for completing a certain task or operating a certain system. David Oragui SOP documents have detailed information on how to operate and manage your backend business operations. They should be “living” documents that should […]

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