Lessons about all things ClickUp and building & scaling your business operations sustainably.

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I help service-based professionals and creative agencies build scalable backend operations that support growth and sustainability in business using ClickUp as the operational base.

Hi, I'm Jena

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Managing your projects can feel a lot like relationships. When you start a relationship what are some of the first things going through your head: What are we?  Is this serious? Is this a short-term or long-term type of relationship? How much energy and effort do I want to put into this? This same thought […]

how to onboard team members
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What is Outsourcing? Outsourcing is the business practice of hiring a party outside a company to perform services and create goods that traditionally were performed in-house by the company’s own employees and staff. – Investopedia In way more relatable terms, outsourcing is the move in your small business that allows you to focus on your top priorities […]

When to Outsource
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Let me blow your mind real quick when it comes to retaining clients in your service-based business. As much as the industry wants you to think that your focus in business should be acquiring new clients, retaining clients in your service-based business is cheaper and easier both in terms of money and time. You think I am […]

Retain Clients in Your Service Based Business
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Why do you need project management when working with clients? Operating without a solid understanding of the why, how, who, and when of any project can lead to serious misalignment regarding client goals and results. You most definitely don’t want to get to the end of a project just for your client to turn around […]

Five Dos and Donts of Project Management

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