Lessons about all things ClickUp and building & scaling your business operations sustainably.

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I help service-based professionals and creative agencies build scalable backend operations that support growth and sustainability in business using ClickUp as the operational base.

Hi, I'm Jena

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Everybody goes through it. The feeling like there isn’t enough time in the day, that the tasks outmatch the minutes. And yes, even with robust templates, like those in the Process and Procedure Foundational Build, you can still feel lost for time. In business ownership that’s normal! BUT when it gets to the point where […]

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What are Standard Operating Procedures (SOPs) and Why Are They Important? A standard operating procedure is a document providing explicit directions for completing a certain task or operating a certain system. David Oragui SOP documents have detailed information on how to operate and manage your backend business operations. They should be “living” documents that should […]

What is offboarding?!
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Managing your projects can feel a lot like relationships. When you start a relationship what are some of the first things going through your head: What are we?  Is this serious? Is this a short-term or long-term type of relationship? How much energy and effort do I want to put into this? This same thought […]

how to onboard team members
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What is Outsourcing? Outsourcing is the business practice of hiring a party outside a company to perform services and create goods that traditionally were performed in-house by the company’s own employees and staff. – Investopedia In way more relatable terms, outsourcing is the move in your small business that allows you to focus on your top priorities […]

When to Outsource

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