Lessons about all things ClickUp and building & scaling your business operations sustainably.

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Marketing operations

Systems + tech

Business operations

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I help service-based professionals and creative agencies build scalable backend operations that support growth and sustainability in business using ClickUp as the operational base.

Hi, I'm Jena

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Growing your team and getting them onboarded with your systems are two different challenges. What is onboarding?! Okay, so I could give you the textbook definition, but instead, I want you to think about the last time you brought someone into your business, client, or team member. Take yourself back: You are onboarding a new […]

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Everybody goes through it. The feeling like there isn’t enough time in the day, that the tasks outmatch the minutes. And yes, even with robust templates, like those in the Process and Procedure Foundational Build, you can still feel lost for time. In business ownership that’s normal! BUT when it gets to the point where […]

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What is onboarding?! Okay, so I could give you the textbook definition, but instead, I want you to think about the last time you brought someone into your business, client, or team member. Take yourself back: You are onboarding a new team member because you decided to level the heck up. Hell yes. You have […]

how to onboard team members
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What is Outsourcing? Outsourcing is the business practice of hiring a party outside a company to perform services and create goods that traditionally were performed in-house by the company’s own employees and staff. – Investopedia In way more relatable terms, outsourcing is the move in your small business that allows you to focus on your top priorities […]

When to Outsource

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